Privacy Policy

1. Introduction

CodeNetra ("we," "our," or "us") operates the website https://codenetra.com (the "Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform and services.

By accessing or using CodeNetra, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Platform immediately.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, register for courses, or interact with our Platform, we may collect:

• Account Information: Name, email address, username, password (encrypted), and phone number
• Profile Information: Professional headline, biography, years of experience, skills, and hourly rate (for mentors)
• Payment Information: Billing details processed securely through Razorpay (we do not store complete payment card details)
• Communications: Messages, comments, reviews, and feedback you provide through our Platform

2.2 Information Collected via Third-Party Authentication

When you use Google Sign-In or GitHub authentication:

• We receive your name, email address, and profile picture from the authentication provider
• We may receive OAuth tokens to enable features like Google Calendar integration
• We do not have access to your Google or GitHub password

2.3 Automatically Collected Information

• Usage Data: Course progress, watch time, learning streaks, and activity heatmaps
• Device Information: IP address, browser type, operating system, and device identifiers
• Analytics Data: Page views, session duration, and interaction patterns (via Google Analytics)
• Cookies: Session cookies for authentication and preference cookies for user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our educational platform and mentorship services
• Authentication: To verify your identity and secure your account
• Personalization: To customize your learning experience and recommend relevant courses
• Communication: To send transactional emails, course updates, and important notifications
• Payment Processing: To process course enrollments and mentor session payments
• Analytics: To understand user behavior, improve our services, and optimize platform performance
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Google API Services User Data Policy Compliance

CodeNetra's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

• We only request access to Google Calendar data when you explicitly enable calendar integration features
• Calendar access is used solely to create and manage mentorship session events
• We do not use Google user data for advertising purposes
• We do not sell or share Google user data with third parties except as necessary to provide our services
• We do not use Google user data for purposes unrelated to the functionality explicitly disclosed to users
• OAuth tokens are securely stored and encrypted in our database

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., Razorpay for payments, email service providers) who assist in operating our Platform
• Mentors and Students: Basic profile information is shared between mentors and students to facilitate mentorship sessions
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
• Consent: With your explicit consent for any other purpose

6. Data Security

We implement industry-standard security measures to protect your personal information:

• Passwords are hashed using bcrypt encryption
• OAuth tokens are encrypted before storage
• HTTPS/TLS encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Revoke Permissions: Disconnect Google Calendar or other third-party integrations at any time
• Opt-Out: Unsubscribe from marketing communications (transactional emails will continue)
• Data Portability: Request your data in a machine-readable format

To exercise these rights, please contact us at support@codenetra.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage through Google Analytics
• Track marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Platform.

9. Children's Privacy

CodeNetra is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using CodeNetra, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of CodeNetra after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: